Federal IT CMDB Lead & Configuration Manager

ASM Research, An Accenture Federal Services Company; Topeka (KS); On-site; USD 72,000 - 115,000; Full time

Job summary

ASM Research is seeking an IT Configuration Manager to direct CM practices across enterprise IT environments, ensuring accurate recording and control of configuration items and relationships. You will govern the CMDB and related repositories to support incident, problem, and change processes in a federal IT setting, collaborating with security and platform teams and maintaining secure baselines.

The role requires a SECRET clearance and U.S.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent work experience.
• At least 8 years in configuration management, CMDB administration, or related ITSM roles.
• Hands-on experience with CMDB principles and ITIL processes.
• Ability to lead initiatives and manage competing priorities.
• Strong communication and collaboration across IT teams.
• Proficiency with typical productivity tools (MS Office).
• U.S. citizenship and ability to obtain SECRET clearance.

Responsibilities

• Design and maintain CMDB data model, class structures, and relationships.
• Establish and enforce configuration management policies and naming conventions.
• Integrate CMDB with change, incident, and problem workflows.
• Conduct regular configuration audits and remediation activities.
• Work with platform admins to implement CMDB in ServiceNow and related tools.
• Produce configuration reports and visuals for risk and capacity planning.
• Coordinate with ITIL processes to keep data current throughout the lifecycle.
• Lead or contribute to CMDB implementations across hybrid environments.

Skills

Analytical skills

Problem-solving

Project management

Communication

Collaboration

MS Office proficiency

Education

Bachelor's degree in IT/CS/Engineering or equivalent

Tools

ServiceNow

BMC Remedy

Job description

ASM Research is seeking an IT Configuration Manager to direct CM practices across enterprise IT environments, ensuring accurate recording and control of configuration items and relationships. You will govern the CMDB and related repositories to support incident, problem, and change processes in a federal IT setting, collaborating with security and platform teams and maintaining secure baselines.

The role requires a SECRET clearance and U.S.