Federal Data Center Technician (Tier 1) — On‑Site

shinvestmentsllc; Beltsville (MD); On-site; USD 52,000 - 76,000; Full time

Job summary

Clear Creek Federal, part of the Seneca Nation Group portfolio, is seeking a Tier 1 Data Center Technician in Beltsville, MD. The role supports our Hosted Infrastructure team, monitoring and maintaining critical government systems and ensuring availability.

The position is a full-time, essential personnel role with a 6:00 AM–6:30 PM shift (Sunday through Tuesday and alternating Wednesday). You will work with Systems Administrators, perform reboots with VMware vSphere, and assist with on-site

Qualifications

• Degree in IT or 1–3 years' experience in enterprise infrastructure or data centers.
• Experience with ITSM tools or ticketing systems (e.g., ServiceNow).
• Familiarity with Microsoft 365 applications (Outlook, SharePoint, Word, Excel).
• Strong attention to detail and ability to work independently with minimal supervision.

Responsibilities

• Monitor and maintain the server environment for a Federal Government agency.
• Communicate with stakeholders to provide updates on system status and collaborate on issue resolution.
• Collaborate with Systems Administrators to troubleshoot server problems and document changes, issues, and fixes.
• Perform server reboots, including physical servers, using VMware vSphere client.
• Escalate complex issues to Enterprise Level 2 Operations Engineers for further investigation.
• Escort and monitor on-site cleared/uncleared workers to maintain security protocols.
• Observe data center conditions and respond to situational issues, including emergency cooling as needed.
• Move data center equipment within the data center and assist with device and cable installation/removal.

Skills

Attention to detail

Teamwork

Independent work

Willingness to learn

Communication

Education

Degree in IT or related field

Tools

ServiceNow

VMware vSphere

Microsoft 365

Job description

Clear Creek Federal, part of the Seneca Nation Group portfolio, is seeking a Tier 1 Data Center Technician in Beltsville, MD. The role supports our Hosted Infrastructure team, monitoring and maintaining critical government systems and ensuring availability.

The position is a full-time, essential personnel role with a 6:00 AM–6:30 PM shift (Sunday through Tuesday and alternating Wednesday). You will work with Systems Administrators, perform reboots with VMware vSphere, and assist with on-site