Federal Data Center Technician — Active Secret Clearance

Seneca Holdings

Beltsville (MD)

On-site

USD 55,000 - 75,000

Full time

4 days ago

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Job summary

Clear Creek Federal in Beltsville, MD is seeking a Tier 1 Data Center Technician to join the Hosted Infrastructure team. The role monitors and maintains the server environment for a federal agency, ensuring availability and reliability of critical systems, with an essential shift from 6:00 AM to 6:30 PM on Sundays, Mondays, Tuesdays, and every other Wednesday.

The ideal candidate has a IT degree or 1–3 years’ experience, knowledge of ITSM tools (ServiceNow), Microsoft 365, and VMware vSphere.

Qualifications

Degree in IT or related field required or 1–3 years’ enterprise IT experience.
Experience with ITSM tools (ServiceNow) and ticketing systems.
Familiarity with VMware vSphere and Microsoft 365 suite is a plus.

Responsibilities

Monitor and maintain the server environment for a federal agency to ensure availability and reliability of critical systems.
Communicate with stakeholders to provide updates on system status and collaborate on issue resolution.
Work closely with Systems Administrators to troubleshoot server problems and document changes, issues, and outages.
Perform server reboots (physical and virtual) and use VMware vSphere client for VM reboots.
Ping, test, and open problem outages to resolve server-related issues and escalate complex issues to Level 2.
Escort and monitor on-site personnel to maintain security protocols and observe data center conditions.
Assist with device and cable installation/removal and monitor data center equipment.
Maintain strict adherence to security procedures and data center policies.