Night Shift Tier 1 Data Center Technician — Secret Clearance

Seneca Holdings; Lakewood (CO); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health, dental, vision

401K plan

Paid leave

Job summary

Clear Creek, part of the Seneca Nation Group portfolio, seeks a Tier 1 Data Center Technician for an onsite night shift in Lakewood, CO. The role supports a federal client and requires monitoring critical systems, coordinating with stakeholders, and maintaining security protocols.

The position offers competitive pay and comprehensive benefits. The work schedule is 6:00PM to 6:30AM, Thursday through Saturday and alternating Wednesdays.

Qualifications

• A degree in IT or 1-3 years of experience supporting enterprise infrastructure, data centers, or similar help desk experience.
• Ability to perform the required shifts.
• Experience with ITSM tools or ticketing systems, including ServiceNow.
• Knowledge of Microsoft 365 suite such as Outlook, SharePoint, Word, Excel.
• Ability to perform quality work within deadlines with or without direct supervision.
• Strong attention to detail.
• Professional interaction with other employees, customers, and suppliers.
• Effective teamwork skills to collaborate with colleagues on all assignments.
• Ability to work independently while recognizing the importance of communication and coordination with other employees and organizations.
• Strong willingness and ability to learn and adapt to new technologies, processes, and a constantly changing environment.
• Knowledge of VMware vSphere is a plus.

Responsibilities

• Monitoring and maintaining the server environment for a Federal Government agency, ensuring the availability and reliability of critical systems.
• Communicating with stakeholders to provide updates on system status and collaborate on issue resolution.
• Collaborating closely with Systems Administrators to troubleshoot server problems and document all changes, issues, and problems related to server maintenance.
• Performing server reboots, including physical servers, and utilize VMware vSphere client for virtual server reboots.
• Manually pinging, testing, and opening problem outages for the resolution of server-related issues.
• Escalating complex issues to Enterprise Level 2 Operations Engineers for further investigation.
• Applying knowledge of standard and non-standard operating rules, procedures, and diagnostic techniques to resolve standard operating problems.
• Escorting and monitoring un-cleared workers on-site to maintain security protocols.
• Observing data center conditions and responding to situational issues, including setting up emergency cooling fans when necessary.
• Moving data center equipment within the data center; assisting with device and cable installation and removal.

Skills

ITSM tools

Microsoft 365

Attention to detail

Teamwork

Communication

Independent work

Willingness to learn

Adaptability

VMware vSphere knowledge

Education

IT degree

Tools

ServiceNow

VMware vSphere

Job description

Clear Creek, part of the Seneca Nation Group portfolio, seeks a Tier 1 Data Center Technician for an onsite night shift in Lakewood, CO. The role supports a federal client and requires monitoring critical systems, coordinating with stakeholders, and maintaining security protocols.

The position offers competitive pay and comprehensive benefits. The work schedule is 6:00PM to 6:30AM, Thursday through Saturday and alternating Wednesdays.