FB Manager Rohrs

University of Notre Dame; Notre Dame (IN); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

University of Notre Dame is seeking a dining operations leader to oversee daily meal periods and in-room dining, ensuring an elevated guest experience on game days and campus events.

You will coordinate a diverse team, monitor service quality, and maintain standards across areas including beverage, atmosphere, and guest satisfaction. A Bachelor's degree is preferred, with 5–6 years in food & beverage management and strong leadership capabilities.

Formación

• 5–6 years of progressive experience in food and beverage operations, including at least 5 years of supervisory or management experience.
• Demonstrated experience leading and developing a large or complex team of employees.
• Experience managing food and beverage outlets or high-volume hospitality operations preferred.

Responsabilidades

• Lead daily dining operations across Breakfast, Lunch, Dinner, Late Night, and In-Room Dining.
• Direct and coordinate dining room floor with hosts, servers, bartenders, culinary teams and partners.
• Monitor service pace, beverage quality, guest satisfaction, and atmosphere.
• Address guest needs and service concerns promptly and professionally.
• Oversee scheduling, staffing, inventory, and labor costs to meet demands and standards.
• Ensure compliance with University hospitality, safety, sanitation, and food standards.

Conocimientos

Leadership

Guest service

Communication

Attention to detail

Team collaboration

Hospitality

Educación

Bachelor’s degree preferred

Descripción del empleo

Job Description

Key Responsibilities

Guest Experience & Service Excellence

• Lead daily dining operations across Breakfast, Lunch, Dinner, Late Night, and In-Room Dining.
• Deliver a consistently elevated guest experience, with thoughtful and seamless offerings for game days and key annual university event weekends
• Direct and coordinate the dining room floor, ensuring effective communication between hosts, servers, bartenders, culinary teams, and other operational partners.
• Monitor service pace, beverage quality, dining room atmosphere, and overall guest satisfaction.
• Address guest needs and service concerns promptly, professionally, and effectively.
• Maintain service standards that meet or exceed AAA Four Diamond expectations.

Team Leadership & Employee Development

• Lead by example through a visible, hands‑on management approach.
• Onboard, train, coach, and develop food and beverage team members.
• Foster an inclusive, high-energy hospitality culture built on teamwork, accountability, and recognition.
• Provide proactive coaching and performance feedback to support employee growth and operational consistency.
• Establish clear expectations and hold team members accountable for service and performance standards.
• Recognize and celebrate employee contributions and successes.

Operational Excellence

• Oversee daily operations of restaurant and In-Room Dining.
• Develop and manage complex staffing schedules to align labor resources with business demands.
• Monitor labor costs and productivity while maintaining appropriate service levels.
• Manage inventory, ordering, product utilization, and operational supplies.
• Ensure compliance with established University, hospitality, safety, sanitation, and food and beverage standards.
• Identify operational opportunities and implement solutions that improve efficiency, service, and profitability.

Revenue & Financial Stewardship

• Maximize retail revenue opportunities across Rohr’s and In-Room Dining.
• Monitor sales performance and identify opportunities to increase revenue and profitability.
• Manage labor, inventory, and other operating resources responsibly.
• Demonstrate exceptional stewardship of University resources while balancing financial performance with guest and employee experience.
• Support initiatives that drive sales, improve productivity, and enhance the overall financial performance of the outlets.

Key Focus Areas

Retail Excellence: Orchestrate daily dining periods with a strong focus on service pace, beverage quality, guest engagement, atmosphere, and revenue generation.

Unified Hospitality Culture : Cultivate an inclusive, high-energy team environment through hands‑on leadership, coaching, collaboration, accountability, and proactive recognition.

Operational Precisio n: Effectively manage scheduling, staffing, inventory, labor costs, and service execution across multiple restaurant outlets and guest room service.

Qualifications

Education

• Bachelor’s degree preferred in Hospitality Management, Restaurant Management, Business, or a related field required.

Experience

• 5–6 years of progressive experience in food and beverage operations, including at least 5 years of supervisory or management experience.
• Demonstrated experience leading and developing a large or complex team of employees.
• Experience managing food and beverage outlets or high-volume hospitality operations preferred.
• Experience with creative and elevated food and beverage presentations is preferred.

Skills & Competencies

• Strong organizational and time‑management skills with the ability to effectively manage multiple priorities.
• Creative approach to food and beverage presentation, service, and guest experience.
• Demonstrated leadership skills with the ability to motivate, coach, and hold employees accountable.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with culinary, service, and operational teams.
• Strong attention to detail and commitment to hospitality and service excellence.
• Ability to make sound decisions and effectively resolve operational and guest‑service challenges.

Additional Information

Annual Salary

Starting at $60,000, Commensurate with experience

Application Deadline

September 18, 2026

Application Materials

Resume (Required) and Cover Letter (Preferred)

The University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, national or ethnic origin, sex, disability, veteran status, genetic information, or age in employment. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and complies with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a). We strongly encourage applications from candidates attracted to a university with a Catholic identity.