Fast-Track Auto Property Damage Adjuster

AIG Claims, Inc.; Lenexa (KS); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Total Rewards Program

Bonus eligibility

Job summary

AIG’s Auto Property Damage Fast Track team invites you to join as an Auto Property Damage Adjuster (Fast Track Representative). You will investigate, evaluate and resolve first and third party auto claims, handling minor injuries and low complexity losses with thorough documentation and timely action plans.

You will deliver exceptional customer service, communicate with stakeholders, maintain diaries, and build professional credibility.

Qualifications

• Bachelor's degree or equivalent work experience.
• 2 years previous claim handling experience preferred.
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Analytical with good decision making skills.
• Strong organizational skills and detail oriented.
• Ability to work independently, handle multiple tasks simultaneously and exercise good judgment.

Responsibilities

• Maintains high standards of customer service with prompt contact and follow up to complete investigation, damage evaluation and claim resolution.
• Conducts thorough investigation of coverage, liability and damages; documents facts and maintains evidence.
• Complies with statutory and regulatory requirements in applicable jurisdictions.
• Establishes loss and expense reserves with documented rationale; ongoing review through life of file.
• Demonstrates technical efficiency through best claim handling practices and guidelines.
• Communicates effectively with internal and external customers on claims and account issues.
• Maintains and manages a diary system to resolve assigned claim inventory.
• Property and Casualty licenses required; must be obtained within 6 months of hire.

Skills

Claim handling experience

Communication skills

Customer service

Analytical thinking

Organizational skills

Independent work

Education

Bachelor's degree or equivalent

Job description

AIG’s Auto Property Damage Fast Track team invites you to join as an Auto Property Damage Adjuster (Fast Track Representative). You will investigate, evaluate and resolve first and third party auto claims, handling minor injuries and low complexity losses with thorough documentation and timely action plans.

You will deliver exceptional customer service, communicate with stakeholders, maintain diaries, and build professional credibility.