Fast-Paced Support/Expeditor – Natick (Weekend Shifts)

Level99; Natick (MA); On-site; USD 8,000 - 11,000; Full time

Job summary

Level99 in Natick, MA is seeking a Support/Expeditor to review dine-in, takeout, and delivery orders using our TOAST KDS expo screen. You will ensure orders are complete, correct, and aligned with Night Shift Natick's quality standards for flavor and presentation.

You’ll work closely with Front of House and Back of House teams to maintain high energy, fast pace, and attention to detail while expediting and assisting with sauces, plates, and packaging as part of our craft-focused program.

Qualifications

• Must be 18 years or older.
• Weekend availability is a MUST.
• Must be organized, thorough, and precise.
• Thrives in a high-energy environment with strong communication in English and Spanish.
• Analytical and systematic in thinking with attention to ticket times.
• Experience in BOH/FOH roles is a plus.

Responsibilities

• Review and understand all guest orders for dine-in, takeout and delivery.
• Differentiate between counter pickup and Taproom orders and expedite accordingly.
• Receive, check and pack all takeout orders.
• Monitor quality, consistency, and ticket times.
• Communicate with both front of house and back of house teams.
• Keep takeout/delivery and dining materials organized (plates, bags, boxes, labels).
• Develop knowledge of all menus and standards to ensure flavor/presentation consistency.
• Replenish sauces, ramekins, and containers for service areas.
• Direct and assist food runners in delivering food.

Skills

Weekend availability

Organization

Stamina

English/Spanish

Attention to detail

Hospitality

Ticket times knowledge

BOH/FOH experience

Job description

Level99 in Natick, MA is seeking a Support/Expeditor to review dine-in, takeout, and delivery orders using our TOAST KDS expo screen. You will ensure orders are complete, correct, and aligned with Night Shift Natick's quality standards for flavor and presentation.

You’ll work closely with Front of House and Back of House teams to maintain high energy, fast pace, and attention to detail while expediting and assisting with sauces, plates, and packaging as part of our craft-focused program.