Loan Processor: Fast-Paced Lending, Bilingual Support

Priority Dispatch Corp.; Manitowoc (WI); On-site; USD 36,000 - 60,000; Full time

Job summary

Dollar Loan Center in Manitowoc seeks a Loan Processor to help customers meet short-term financial needs by reviewing applications, verifying information, and funding loans.

The role requires stellar customer service, accurate data entry, and the ability to explain loan terms and contracts clearly. A high school diploma or GED and 1 year of customer service are expected, with bilingual English/Spanish as a bonus. Occasional travel between locations may be required.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of customer service experience.
• Bilingual in English/Spanish a bonus.
• Experience with cash handling, lending, or collections a plus.
• Willing to travel between locations and occasionally work overtime.

Responsibilities

• Review loan applications, verify information and funding.
• Explain loan contracts and terms to customers.
• Process loans quickly while following underwriting guidelines.
• Log notes and promises in the system with clarity.
• Reach out to past-due accounts with professional calls.
• Assist with cash handling and ensure office operations run smoothly.

Skills

Customer service

Communication

Bilingual (English/Spanish)

Cash handling

Teamwork

Education

High school diploma or GED

Tools

Computers

Office equipment

Job description

Dollar Loan Center in Manitowoc seeks a Loan Processor to help customers meet short-term financial needs by reviewing applications, verifying information, and funding loans.

The role requires stellar customer service, accurate data entry, and the ability to explain loan terms and contracts clearly. A high school diploma or GED and 1 year of customer service are expected, with bilingual English/Spanish as a bonus. Occasional travel between locations may be required.