Fast-Paced Dispatcher & Office Clerk with Growth

PRO-ACCESS SOLUTIONS INC; Stockton (CA); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k) matching

Company parties

Dental insurance

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job summary

PRO-ACCESS SOLUTIONS INC. is seeking a dedicated Dispatcher/Office Clerk to handle both emergency and non-emergency calls, making quick, accurate decisions under pressure. The ideal candidate is highly organized, capable of multitasking, and eager to grow beyond routine duties in a fast-paced setting.

The role requires strong typing and data entry skills, as well as excellent verbal and written communication to coordinate with multiple teams and customers.

Qualifications

• High school diploma or GED required.
• Prior dispatcher or similar role experience.
• Excellent typing and data entry skills.
• Strong verbal and written communication.
• Ability to multi-task and stay organized under pressure.

Responsibilities

• Receive inbound emergency and non-emergency calls.
• Collect and document caller information.
• Prioritize calls by urgency.
• Transmit information to the appropriate person.
• Direct response units to locations.
• Monitor status of the response team.
• Contact customers after service rendered.
• Data entry.
• Accounts receivable/collections.

Skills

Typing

Data entry

Verbal communication

Written communication

Multitasking

Organization

Education

High school diploma/GED

Experience as Dispatcher or similar position

Job description

PRO-ACCESS SOLUTIONS INC. is seeking a dedicated Dispatcher/Office Clerk to handle both emergency and non-emergency calls, making quick, accurate decisions under pressure. The ideal candidate is highly organized, capable of multitasking, and eager to grow beyond routine duties in a fast-paced setting.

The role requires strong typing and data entry skills, as well as excellent verbal and written communication to coordinate with multiple teams and customers.