DispatcherOffice Manager

Comfort City Mechanical Inc; San Diego (CA); Vor Ort; USD 42.000 - 59.000; Vollzeit

Benefits dieser Stelle

401(k)

Company parties

Employee discounts

Paid time off

Competitive Compensation

Zusammenfassung

A local service provider in San Diego is looking for a skilled Dispatcher/Office Manager. You'll handle emergency and non-emergency calls, prioritize tasks, and coordinate with technicians to ensure timely job completion. The ideal candidate will possess strong communication skills, exceptional organization, and the ability to multitask efficiently under pressure. Previous experience in a similar role is essential. Competitive compensation and benefits are offered.

Qualifikationen

• Previous experience as a Dispatcher or in a similar position.
• Understanding of best practices for emergency response situations.
• Strong verbal and written communication skills.
• Excellent typing and data entry skills.
• Understanding of best practices for emergency response situations.
• Strong verbal and written communication skills.
• Highly organized with the ability to multitask and prioritize projects.
• Ability to work well under pressure and with others.

Aufgaben

• Receive inbound emergency and non-emergency calls.
• Prioritize calls according to the level of urgency.
• Transmit information to the appropriate person or department.
• Monitor status of technicians.
• Manage maintenance contracts.
• Monitor status of technicians.
• Communicate with customers in a timely manner.
• Manage maintenance contracts.
• Create proposals.

Kenntnisse

Excellent communication skills

Data entry skills

Ability to multitask

Organizational skills

Ability to work under pressure

Team oriented

Ausbildung

High school diploma/GED

Jobbeschreibung

Benefits

• 401(k)
• Company parties
• Employee discounts
• Paid time off
• Benefits/Perks
• Competitive Compensation
• Paid Time Off

Job Summary

We are seeking a professional and skilled Dispatcher/Office Manager to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. Communicate with customers and technicians to ensure all jobs are completed in a timely manner. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Responsibilities

• Receive inbound emergency and non-emergency calls
• Collect and document information from callers
• Prioritize calls according to the level of urgency
• Transmit information to the appropriate person or department
• Direct technicians to appropriate location
• Monitor status of technicians
• Communicate with customers in a timely manner
• Manage maintenance contracts
• Create proposals

Qualifications

• High school diploma/GED
• Previous experience as a Dispatcher or in a similar position
• Excellent communication skills
• Excellent typing and data entry skills
• Understanding of best practices and procedures for emergency response situations
• Strong verbal and written communication skills
• Highly organized with the ability to multitask and prioritize projects
• Ability to work well under pressure
• Ability to work well with others