Full-Time SALES Center Associate

The UPS Store #0318, #6132, #5901; San Ramon (CA); Presencial; USD 28.000 - 40.000; Jornada completa

Descripción de la vacante

Hireology is seeking a Center Associate to deliver world-class customer service in a retail setting. You will receive and process packages for courier shipment and operate copiers, fax machines, binding equipment, laminating machines and POS devices.

The ideal candidate has prior retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, professional appearance, and the ability to learn quickly while representing the

Formación

• High school diploma or GED required.
• Strong computer skills including Microsoft Office and Adobe Suites.
• Outstanding phone skills and strong written and verbal communication.

Responsabilidades

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Conocimientos

Customer service

Microsoft Office

Adobe Suite

Phone skills

Written communication

Educación

High school diploma or GED

Herramientas

POS devices

Copiers

Fax machines

Laminating machines

Descripción del empleo

Rockstar in sales, reliable, smart, and fast!!!

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds