Fast & Friendly Financing Specialist

OneMain Financial; Prescott Valley (AZ); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is hiring Loan Sales Specialists in Prescott Valley, AZ, to help customers access affordable financing for various needs. The role emphasizes customer-first service, multi-channel communication, and adherence to lending regulations.

On-site work schedule, with growth opportunities toward leadership tracks within the company. Qualified candidates have a high school diploma or GED, and preferred experience in sales, collections, or customer service.

Qualifications

• High school diploma or GED required.
• Preferred: sales, collections, or customer service experience.
• Bilingual Spanish speakers preferred.

Responsibilities

• multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Bilingual Spanish

Customer Service

Sales experience

Collections experience

Communication skills

Education

High School Diploma or GED

Job description

OneMain Financial is hiring Loan Sales Specialists in Prescott Valley, AZ, to help customers access affordable financing for various needs. The role emphasizes customer-first service, multi-channel communication, and adherence to lending regulations.

On-site work schedule, with growth opportunities toward leadership tracks within the company. Qualified candidates have a high school diploma or GED, and preferred experience in sales, collections, or customer service.