Fast Food Assistant Manager

Bonchon; Virginia Beach (VA); On-site; USD 19,000 - 25,000; Full time

Job summary

Bonchon in Virginia Beach is seeking an assistant manager with a strong focus on guest satisfaction and cost control. You will supervise staff, schedule shifts, and ensure fast, friendly service during busy hours.

You will place orders for kitchen supplies, monitor costs to keep the operation profitable, and train new team members. Weekend and holiday coverage is required, along with leadership and excellent communication skills.

Qualifications

• High school diploma or GED required.
• Strong guest-first mindset and customer service focus.
• Experience in food service and leadership desirable.

Responsibilities

• Follow all food and safety guidelines as well as ensure that the entire team is adhering to the same food handling standards
• Manage the day-to-day activities of the restaurant and keep the space looking neat and clean
• Aim to provide the best possible quick service experience for all of our customers
• Report on guest satisfaction scores and make suggestions on how to improve
• Create restaurant operation and shift schedules for team members

Skills

Customer service

Leadership

Communication

Time management

Organizational skills

Education

High school diploma or GED

Job description

Are you a restaurant professional with experience in lowering operating costs, managing a team, and giving customers an excellent experience? If so, you might be ideal for the assistant manager position at our quick service restaurant. The assistant manager is responsible for ordering kitchen supplies and equipment, managing team schedules, and monitoring costs so we stay profitable. You will supervise the restaurant staff's performance and must hire and train new team members. This position requires an excellent grasp of customer service best practices and must ensure our customers are served quickly. The assistant manager must also be available to work during normal business hours, which include weekends and holidays. Experience working in food service is required, preferably in the fast food or quick service industries, with some experience managing a team.

Compensation

14 - 18 hourly

Qualifications

• Must have a strong focus on putting the guest first with exceptional customer service experience
• Educational requirements include a high school diploma or equivalent GED certification
• Food service industry experience is required
• Excellent leadership, communication, and customer service skills
• Outstanding time management and organizational skills

Responsibilities

• Follow all food and safety guidelines as well as ensure that the entire team is adhering to the same food handling standards
• Manage the day-to-day activities of the restaurant and keep the space looking neat and clean
• Aim to provide the best possible quick service experience for all of our customers
• Report on guest satisfaction scores and make suggestions on how to improve
• Create restaurant operation and shift schedules for team members