Fast-Casual General Manager - Lead Ops & Guest Experience

Wings Over; Columbus (OH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Paid vacation and sick time

Medical, Dental, & Vision insurance

Flexible Spending Account & Dependent 

Weekly pay through direct deposit

401(k) with employer match after 12 mo

Job summary

Wings Over is seeking a General Manager to oversee and grow a quick-service restaurant, leading the team and delivering the Wings Over experience to every guest. You will manage operations, drive guest service, and ensure profitability while upholding company standards.

Ideal candidates bring two years of management experience and three years in food service with Serv-Safe certification. A flexible schedule including nights, holidays, and weekends is required to succeed in this fast-paced

Qualifications

• Two years of management experience.
• Three years of food service experience with at least one year in fast-casual/QSR.
• Serv-Safe Certification required.

Responsibilities

• Hands-on leadership in frying chicken, greeting guests, and modeling Wings Over standards.
• Manage staffing levels, recruiting, and scheduling to achieve operational excellence.
• Analyze reports (COGs, inventory, labor) to identify trends and issues.
• Lead food safety by following health, safety, and sanitation guidelines.
• Deliver consistent product and service through training and feedback.
• Resolve conflicts promptly and fairly.
• Engage with the community through partnerships and events.
• Perform related duties as assigned.

Skills

Management experience

Food service experience

Serv-Safe Certification

Flexible schedule

Job description

Wings Over is seeking a General Manager to oversee and grow a quick-service restaurant, leading the team and delivering the Wings Over experience to every guest. You will manage operations, drive guest service, and ensure profitability while upholding company standards.

Ideal candidates bring two years of management experience and three years in food service with Serv-Safe certification. A flexible schedule including nights, holidays, and weekends is required to succeed in this fast-paced