Fashions Dept Lead — Lead & Elevate Customer Experience

Meijer; Grand Rapids (MI); On-site; USD 19,286 - 22,041; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer in Grand Rapids, MI, is seeking a store team member focused on delivering exceptional customer service and maintaining store standards. You will engage customers at the checkout, assist with daily tasks, and support teammates to meet service and sales goals.

You will participate in training, assist with scheduling, and help ensure product freshness and compliance with food safety standards. A positive, inclusive attitude is essential for success in this role.

Qualifications

• Passion for customer service and engaging with customers.
• Excellent verbal and written communication skills.
• Retail or customer service experience preferred.
• Ability to influence others and build rapport quickly.
• Ability to lift/carry/push/pull/bend/twist while handling product.
• Experience executing plans and meeting sales goals.

Responsibilities

• Engage customers to provide a superior shopping experience.
• Communicate with team and assign daily tasks.
• Mentor and coach team members to meet service and sales goals.
• Support training and cross-training of staff.
• Assist with department scheduling to improve service and store performance.
• Ensure product freshness with proper rotation and dating policies.
• Lead by example in safety and Meijer policies.

Skills

Customer service

Communication

Leadership

Mentoring

Sales goals

Team engagement

Cash handling

POS / register

Tools

POS system

Job description

Meijer in Grand Rapids, MI, is seeking a store team member focused on delivering exceptional customer service and maintaining store standards. You will engage customers at the checkout, assist with daily tasks, and support teammates to meet service and sales goals.

You will participate in training, assist with scheduling, and help ensure product freshness and compliance with food safety standards. A positive, inclusive attitude is essential for success in this role.