Fashion Sales Pro — Commission & Loyal Customers

Nordstrom, Inc.; Schaumburg (IL); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

Nordstrom, Inc. is seeking a customer-focused sales associate in Schaumburg to help customers feel confident and look their best.

You will drive sales by providing fashion guidance, building lasting relationships, and delivering a high-touch shopping experience across in-store and digital channels. The role emphasizes 5-Point Selling, product knowledge, and teamwork in a fast-paced environment with flexible hours including evenings and weekends.

Qualifications

• Customer-experience driven and fashion-focused.
• Strong communication and relationship-building skills.
• Flexibility to work varied hours, including evenings, weekends, and peak periods.

Responsibilities

• Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
• Offer honest, confident style and fit feedback that earns trust and drives loyalty.
• Set and achieve personal sales goals, and stay accountable to results.
• Keep the department customer-ready, including stocking, re-merchandising, price markdowns, merchandise recovery, and participate in bi-annual inventory count.
• Stay current on product knowledge and trends to serve as a trusted style resource.
• Show up for your team every shift, communicate openly, contribute to a positive team environment, and pitch in to help the department stay productive.
• Able to commit to a flexible schedule to meet business needs.

Skills

Customer service

Sales

Communication

Teamwork

Tech fluency

Tools

POS system

Job description

Nordstrom, Inc. is seeking a customer-focused sales associate in Schaumburg to help customers feel confident and look their best.

You will drive sales by providing fashion guidance, building lasting relationships, and delivering a high-touch shopping experience across in-store and digital channels. The role emphasizes 5-Point Selling, product knowledge, and teamwork in a fast-paced environment with flexible hours including evenings and weekends.