Fashion Sales Associate: Client Relationships & Service

Michael Kors; Ledyard (CT); On-site; USD 30,000 - 42,000; Full time

Job summary

Michael Kors is seeking enthusiastic individuals for a fashion retail role in Connecticut. The position emphasizes achieving sales goals while developing lasting client relationships through exceptional service and brand representation.

Responsibilities include meeting sales targets, maintaining product knowledge, and ensuring accuracy in shipping, alterations, and special requests. The role demands a proactive, customer‑facing approach aligned with fashion market trends.

Qualifications

• Meet sales goals and build lasting client relationships.
• Provide the highest level of customer service and adhere to company policies.
• Demonstrate knowledge of merchandise and fashion trends.

Responsibilities

• Meet sales goals.
• Utilize elevated service to maximize sales performance.
• Demonstrate in‑depth knowledge of merchandise.
• After closing a sale, manage shipping, alterations, and special requests for customer satisfaction.
• Follow all sales policies and procedures.
• Maintain a keen interest in fashion industry and market trends.
• Represent the brand.
• Provide top‑notch customer service and build repeat clientele.
• Resolve client issues quickly and effectively.
• Keep selling floor neat, organized, and stocked; assist inventory and register functions.

Skills

Customer service

Sales

Communication

Teamwork

Job description

Michael Kors is seeking enthusiastic individuals for a fashion retail role in Connecticut. The position emphasizes achieving sales goals while developing lasting client relationships through exceptional service and brand representation.

Responsibilities include meeting sales targets, maintaining product knowledge, and ensuring accuracy in shipping, alterations, and special requests. The role demands a proactive, customer‑facing approach aligned with fashion market trends.