Luxury Fashion Sales & Client Experience Pro

Michael Kors; Hershey (PA); On-site; USD 27,000 - 38,000; Full time

Job summary

Michael Kors is seeking candidates for roles focused on achieving sales goals and delivering exceptional customer service in a fast-paced fashion retail environment. The position emphasizes knowledge of merchandise, end-to-end service, and adherence to store procedures.

Team members will manage selling floor presentation, stock, and post-sale details to ensure a seamless customer experience, while participating in inventories and training sessions as directed by store management.

Qualifications

• Meet sales goals.
• Provide the highest level of customer service.
• Maintain organized selling floor and stock.
• Follow sales policies and procedures.
• Participate in training and development seminars.

Responsibilities

• Meet sales goals and maximize sales performance.
• Demonstrate in-depth knowledge of merchandise.
• Monitor post-sale details (shipping, alterations, special requests) to ensure customer satisfaction.
• Maintain clean, organized selling floor and stockroom.
• Follow POS policies and process transactions accurately.
• Participate in inventories and training sessions.

Skills

Sales goals

Customer service

Merchandise knowledge

Inventory management

Register operations

Client book

Time management

Tools

POS system

Job description

Michael Kors is seeking candidates for roles focused on achieving sales goals and delivering exceptional customer service in a fast-paced fashion retail environment. The position emphasizes knowledge of merchandise, end-to-end service, and adherence to store procedures.

Team members will manage selling floor presentation, stock, and post-sale details to ensure a seamless customer experience, while participating in inventories and training sessions as directed by store management.