Luxury Fashion Sales Specialist

Michael Kors; Miami (FL); Hybrid; USD 25,000 - 42,000; Full time

Job summary

Michael Kors is seeking a sales-focused associate to help achieve sales goals and build lasting client relationships. You will deliver premier customer service, demonstrate product knowledge, and manage post-sale details like shipping and alterations to ensure complete satisfaction.

You will maintain organized stock, assist on the sales floor, and participate in training and inventories as directed by store management. A passion for fashion and trends is essential.

Responsibilities

• Meet sales goals
• Utilize the elevated levels of sales and service to maximize sales performance
• Demonstrate an in-depth knowledge of the merchandise
• After closing a sale, monitor all details including shipping, alterations (if applicable) and special requests to ensure customer satisfaction
• Comply with all sales related policies and procedures
• Maintain a keen interest in the fashion industry and market trends
• Provide the highest level of customer service
• Build and maintain repeat clientele; utilize client book
• Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
• Keep selling floor and merchandise neat, organized and stocked
• Assist in the maintenance of all inventory in the stockroom and on the selling floor
• Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/receiving related paperwork
• Participate in inventories
• Comply with all Point-of-Sale policies and procedures
• Properly execute all relevant register functions
• Adhere to work schedule, inclusive of time and attendance
• Participate in all relevant training and development seminars, programs and meetings as directed by store management

Job description

Michael Kors is seeking a sales-focused associate to help achieve sales goals and build lasting client relationships. You will deliver premier customer service, demonstrate product knowledge, and manage post-sale details like shipping and alterations to ensure complete satisfaction.

You will maintain organized stock, assist on the sales floor, and participate in training and inventories as directed by store management. A passion for fashion and trends is essential.