Fashion Sales Advisor: Style, Service & Trends

H&M; Santa Barbara (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Staff discount

HIP program

Job summary

H&M in Santa Barbara hires a Sales Advisor to deliver exceptional customer service, guide shoppers through the store, and actively sell products using fashion knowledge. You will help with garment care, presentation, and maintaining a clean, organized sales floor and back of house.

The role emphasizes engaging conversations with customers, promoting the Hello Member loyalty app, and supporting store targets with a collaborative team.

Qualifications

• Provide excellent customer service and guide customers through the store.
• Promote and sell products while upholding H&M standards.
• Engage customers with conversations and share fashion trends.

Responsibilities

• Welcoming customers and guiding them through the store.
• Promote the Hello Member loyalty app and in-store sustainability initiatives.
• Maintain garment care, refill and presentation, and keep displays attractive.
• Operate fitting rooms and checkout areas according to store procedures.
• Keep stock levels, replenishment and back-of-house organization.
• Support opening and closing of the store and follow safety guidelines.

Skills

Customer service

Sales experience

Communication

Fashion knowledge

Teamwork

Job description

H&M in Santa Barbara hires a Sales Advisor to deliver exceptional customer service, guide shoppers through the store, and actively sell products using fashion knowledge. You will help with garment care, presentation, and maintaining a clean, organized sales floor and back of house.

The role emphasizes engaging conversations with customers, promoting the Hello Member loyalty app, and supporting store targets with a collaborative team.