Fashion Sales Advisor: Style & Customer Experience

H&M; Dallas (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Retirement plan

Paid leave

Staff discount

Job summary

H&M is seeking a Sales Advisor in the United States to deliver exceptional customer service, guide shoppers through the store, and actively sell products. You will use fashion knowledge to share information and support customers with a seamless OMNI experience when available.

The role emphasizes engaging conversations, promoting the Hello Member loyalty app, and maintaining clean, well-presented merchandise and store areas in a team-oriented environment.

Qualifications

• Customer-focused approach to help and guide customers.
• Ability to discuss fashion trends and product information with shoppers.
• Strong communication and interpersonal skills in a dynamic retail environment.

Responsibilities

• Provide excellent customer service and welcome customers in-store.
• Guide customers through our omni experience and promote products.
• Promote and sell products while representing the H&M brand positively.
• Support with garment care, presentation, and back-of-house cleanliness.
• Assist with opening/closing store and stock replenishment.
• Engage customers to use the Hello Member loyalty app and sustainability initiatives.

Skills

Customer service

Sales experience

Fashion knowledge

Team collaboration

Job description

H&M is seeking a Sales Advisor in the United States to deliver exceptional customer service, guide shoppers through the store, and actively sell products. You will use fashion knowledge to share information and support customers with a seamless OMNI experience when available.

The role emphasizes engaging conversations, promoting the Hello Member loyalty app, and maintaining clean, well-presented merchandise and store areas in a team-oriented environment.