Fashion Sales Advisor: Customer Experience & Styling

H&M; Jacksonville (FL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Staff discount

Health insurance

Job summary

H&M in the United States is seeking a Sales Advisor to deliver exceptional customer service, guide shoppers through the store, and actively sell our fashion products. You will work with the team to maintain presentation, process transactions, and support garment care and stock replenishment.

Ideal candidates bring a passion for fashion, strong communication skills, and a collaborative mindset to help achieve store targets while upholding H&M standards and values.

Qualifications

• Provide excellent customer service and guide customers through the store
• Engage with customers to deliver a great in-store experience
• Promote and sell products using fashion knowledge
• Represent H&M brand positively in all interactions
• Support sales targets with store management
• Collaborate with team to maintain store operations and presentation

Responsibilities

• Provide excellent customer service: welcome and guide customers through the store
• Promote and sell products with confidence and knowledge
• Keep up-to-date with fashion trends and product stories
• Maintain clean and organized sales floor and back of house
• Assist with garment care, replenishment, and visual merchandising
• Open and close store and follow health & safety guidelines

Skills

Customer service

Communication

Sales & upselling

Team collaboration

Tools

Point-of-sale system

Job description

H&M in the United States is seeking a Sales Advisor to deliver exceptional customer service, guide shoppers through the store, and actively sell our fashion products. You will work with the team to maintain presentation, process transactions, and support garment care and stock replenishment.

Ideal candidates bring a passion for fashion, strong communication skills, and a collaborative mindset to help achieve store targets while upholding H&M standards and values.