Fashion Sales Advisor - Elevate Style & Customer Experience

H&M; Charlotte (NC); On-site; USD 42,981,000 - 57,529,000; Part time

Benefits offered by this job

Staff discount card

Health insurance

Paid time off

Paid leave

Company match retirement plan

Job summary

H&M is seeking a Sales Advisor to welcome and guide customers, promote products, and support store operations. You will use fashion knowledge to inform customers and actively participate in maintaining a clean, appealing sales floor.

The role emphasizes delivering an exceptional shopping experience, engaging customers, and representing the brand positively in all interactions. Prior sales exposure in fashion or retail supports success in this dynamic environment.

Qualifications

• Passion for fashion and store experience.
• Motivated by delivering a great customer experience.
• Able to communicate clearly, be creative and proactive.
• Enjoy working in a collaborative, dynamic environment.
• Experience in sales in fashion or retail service contexts.

Responsibilities

• Provide excellent customer service, guiding customers through the store and omni experience.
• Engage customers in conversations to deliver superior service.
• Guide customers through fashion trends, stories, and products in all store areas.
• Effectively promote and sell products to customers.
• Promote the Hello Member loyalty app and in-store sustainability initiatives.

Skills

Customer service

Sales experience

Communication

Teamwork

Fashion knowledge

Job description

H&M is seeking a Sales Advisor to welcome and guide customers, promote products, and support store operations. You will use fashion knowledge to inform customers and actively participate in maintaining a clean, appealing sales floor.

The role emphasizes delivering an exceptional shopping experience, engaging customers, and representing the brand positively in all interactions. Prior sales exposure in fashion or retail supports success in this dynamic environment.