Fashion Sales Advisor: Elevate Customer Experience

Hmgroup; Thornton (CO); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Wellness programs

Family support

Job summary

H&M is seeking an energetic Sales Advisor to provide exceptional customer service and guide customers through the store while actively promoting products and the Hello Member loyalty program. You will use fashion knowledge to explain trends, assist with garment care, and help maintain an attractive, organized sales floor.

The role emphasizes engaging with customers, supporting store targets, and collaborating with the team to deliver a best-in-class shopping experience in a dynamic retail

Qualifications

• Experience in fashion retail or service-oriented roles.
• Ability to engage and converse with customers to deliver excellent service.
• Knowledge of fashion trends and in-store product storytelling.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Promote and sell products and engage customers with the omni channel experience where available.
• Contribute to in-store presentation, merchandising and clean, organized sales floor and back of house.
• Support opening/closing tasks and stock replenishment as needed.
• Promote the H&M Hello Member loyalty app and sustainability initiatives.
• Maintain compliance with store procedures and safety guidelines.

Skills

Customer service

Fashion knowledge

Communication

Teamwork

Job description

H&M is seeking an energetic Sales Advisor to provide exceptional customer service and guide customers through the store while actively promoting products and the Hello Member loyalty program. You will use fashion knowledge to explain trends, assist with garment care, and help maintain an attractive, organized sales floor.

The role emphasizes engaging with customers, supporting store targets, and collaborating with the team to deliver a best-in-class shopping experience in a dynamic retail