Fashion Sales Advisor: Elevate Customer Experience

H&M; Wilkes-Barre Township (Luzerne County); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Staff discount card

H&M Incentive Program – HIP

Career development opportunities

Health and wellness benefits

Job summary

H&M is seeking a Sales Advisor to deliver outstanding customer service in-store. You’ll welcome customers, guide them through products, and use fashion knowledge to support purchasing decisions.

Responsibilities include garment refill and care, maintaining attractive displays, handling stock and back-of-house tasks, and contributing to a clean, efficient sales floor. This role emphasizes teamwork and great customer experiences.

Qualifications

• Passion for fashion and store presentation.
• Motivation to deliver a great customer experience.
• Strong communication, creativity and curiosity.
• Enjoys collaborative, dynamic work environments.
• Experience in sales within fashion or retail.
• Experience in customer service in fashion or service industries.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Use fashion knowledge to inform customers and support purchases.
• Assist with garment refill, care, and presentation on the floor.
• Maintain a clean, tidy sales floor and back of house areas.
• Support opening/closing, stock replenishment, and omni-channel services.

Skills

Fashion knowledge

Customer service

Sales experience

Communication

Team collaboration

Flexible / adaptable

Job description

H&M is seeking a Sales Advisor to deliver outstanding customer service in-store. You’ll welcome customers, guide them through products, and use fashion knowledge to support purchasing decisions.

Responsibilities include garment refill and care, maintaining attractive displays, handling stock and back-of-house tasks, and contributing to a clean, efficient sales floor. This role emphasizes teamwork and great customer experiences.