Fashion Sales Advisor – Elevate Customer Experience

H&M; Troy (MI); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Staff discount

HIP incentive program

Development opportunities

Job summary

H&M is seeking a Sales Advisor in Troy, MI to deliver outstanding customer service and guide shoppers through our store experience. You will use fashion knowledge to inform and inspire purchases while actively selling our products and promoting the Hello Member loyalty app.

The role supports clothing care, merchandising, and collaborative store operations for a best-in-class customer journey. You will join a dynamic team in a fast-paced retail environment, bringing energy, communication, and

Qualifications

• Passion for fashion and helping customers.
• Experience in a fast-paced retail setting.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with store team.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Promote products and the Hello Member loyalty app to customers.
• Share fashion knowledge and trends to assist purchasing decisions.
• Support sales targets with store management through proactive selling.
• Ensure garment care, replenishment, and store presentation are up to standard.
• Assist with opening and closing duties and store operations.

Skills

Customer service

Sales experience

Communication

Teamwork

Job description

H&M is seeking a Sales Advisor in Troy, MI to deliver outstanding customer service and guide shoppers through our store experience. You will use fashion knowledge to inform and inspire purchases while actively selling our products and promoting the Hello Member loyalty app.

The role supports clothing care, merchandising, and collaborative store operations for a best-in-class customer journey. You will join a dynamic team in a fast-paced retail environment, bringing energy, communication, and