Fashion Sales Advisor - Elevate Customer Experience

H&M; Portage (MI); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Staff discount

HIP incentive program

Health insurance

Company retirement plan

Job summary

H&M is seeking a Sales Advisor in Portage, MI to deliver outstanding customer service and assist customers with fashion choices and product information. You will contribute to a positive in-store experience and support merchandising and store operations on a day-to-day basis.

The role emphasizes selling skills, product knowledge, and a collaborative team approach to meet sales targets while upholding H&M standards and omni-channel initiatives.

Qualifications

• Experience in delivering excellent customer service in fashion or retail environments.
• Ability to guide customers through store and product information to drive sales.
• Strong communication and collaboration with store team.

Responsibilities

• Provide excellent customer service and guide customers through the store experience.
• Actively promote loyalty app and sustainability initiatives.
• Support sales targets with store management through promotional actions.
• Maintain garment presentation, stock levels and cleanliness of the sales floor and back of house.
• Operate fitting rooms and checkout areas according to store guidelines.
• Assist with opening/closing duties and omni-service tools.

Skills

Customer service

Sales experience

Fashion knowledge

Communication skills

Team player

Job description

H&M is seeking a Sales Advisor in Portage, MI to deliver outstanding customer service and assist customers with fashion choices and product information. You will contribute to a positive in-store experience and support merchandising and store operations on a day-to-day basis.

The role emphasizes selling skills, product knowledge, and a collaborative team approach to meet sales targets while upholding H&M standards and omni-channel initiatives.