Fashion Sales Advisor — Elevate Customer Experience

H & M Hennes & Mauritz Gruppe; Colorado Springs (CO); On-site; USD 18,000 - 25,000; Full time

Job summary

H&M in Colorado Springs is seeking a Sales Advisor to provide outstanding customer service, guide customers through the store, and actively sell products. You will use fashion knowledge to inform customers and support omni experiences, while maintaining a clean and presentable store environment.

The role emphasizes engaging customers, promoting the Hello Member loyalty app, and contributing to sales targets alongside the store team.

Qualifications

• Provide excellent customer service and guide customers through store experience.
• Demonstrate fashion knowledge to inform and assist customers.
• Promote store programs and sustainability initiatives where applicable.

Responsibilities

• Welcome and guide customers through the store and omni experience.
• Engage with customers to understand needs and promote products.
• Represent the H&M brand positively in all interactions with customers.
• Assist in achieving sales targets with store management.
• Maintain clean, organized store and back of house areas.

Skills

Customer service

Sales

Fashion knowledge

Communication skills

Teamwork

Job description

H&M in Colorado Springs is seeking a Sales Advisor to provide outstanding customer service, guide customers through the store, and actively sell products. You will use fashion knowledge to inform customers and support omni experiences, while maintaining a clean and presentable store environment.

The role emphasizes engaging customers, promoting the Hello Member loyalty app, and contributing to sales targets alongside the store team.