Fashion Sales Advisor — Elevate Customer Experience

H&M; Fairfield (CA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Staff discount

Health insurance

Job summary

H&M is seeking a Sales Advisor to provide outstanding customer service, guide shoppers through the store, and actively sell products. You will leverage fashion knowledge to inform customers and support garment care, presentation, and back-of-house tasks.

You will engage with customers, promote the Hello Member loyalty program, and contribute to achieving sales targets with the store team while maintaining a clean, organized shopping environment.

Qualifications

• Experience in fashion retail or service industries is required.
• Strong communication and collaboration skills are essential.
• Passion for fashion and the ability to engage customers.

Responsibilities

• Provide excellent customer service and guide customers through the store and omni experience.
• Engage with customers to promote products and drive sales.
• Promote the Hello Member loyalty app and sustainability initiatives in-store.
• Maintain garment care and presentation; support opening/closing procedures when needed.

Skills

Customer service

Sales experience

Fashion knowledge

Communication

Team collaboration

Adaptability

Problem solving

Job description

H&M is seeking a Sales Advisor to provide outstanding customer service, guide shoppers through the store, and actively sell products. You will leverage fashion knowledge to inform customers and support garment care, presentation, and back-of-house tasks.

You will engage with customers, promote the Hello Member loyalty program, and contribute to achieving sales targets with the store team while maintaining a clean, organized shopping environment.