Fashion Sales Advisor - Elevate Customer Experience

H&M; Champaign (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Staff discount

HIP incentive program

Career development opportunities

Job summary

H&M in Champaign, IL is seeking a Sales Advisor who will provide excellent customer service, welcome and guide customers, and actively sell our products using fashion knowledge to enhance the shopping experience.

You’ll contribute to garment care, store presentation, and back‑of‑house tasks, work with the team to hit sales targets, and promote our loyalty app. Prior retail or fashion service experience is valued.

Qualifications

• Experience in customer service in fashion, retail or service industries.
• Strong communication and interpersonal skills.
• Ability to guide customers through store and product information.

Responsibilities

• Provide excellent customer service, welcoming and guiding customers through the store.
• Actively promote and sell products to customers.
• Maintain garment care, presentation and store cleanliness.
• Represent the H&M brand positively in all customer interactions.
• Collaborate with store team to reach sales targets and support operations.

Skills

Customer service

Sales

Retail experience

Communication skills

Job description

H&M in Champaign, IL is seeking a Sales Advisor who will provide excellent customer service, welcome and guide customers, and actively sell our products using fashion knowledge to enhance the shopping experience.

You’ll contribute to garment care, store presentation, and back‑of‑house tasks, work with the team to hit sales targets, and promote our loyalty app. Prior retail or fashion service experience is valued.