Fashion Sales Advisor - Customer Experience

H&M; California; On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Staff discount card

Health insurance

HIP incentive program

Job summary

H&M in Westfield Valley Fair, California, is seeking a Sales Advisor to provide outstanding customer service, guide customers through the store, and actively sell our fashion products. You will use product knowledge to inform customers and support store operations, including garment care, replenishment, and visual presentation.

The role emphasizes friendly customer interactions, teamwork, and representing the H&M brand, with incentives tied to sales and loyalty program promotion.

Responsibilities

• Provide excellent customer service: welcoming and guiding customers through the store and the omni experience
• Engage with customers to offer a great experience and advice on fashion trends
• Guide customers through fashion stories and products across all store areas
• Promote and sell products actively to meet sales targets with the store team
• Encourage use of the Customer Loyalty App (Hello Member) and sustainability initiatives
• Represent the H&M brand positively in all customer interactions
• Support with in-store commercial actions to reach sales targets

Job description

H&M in Westfield Valley Fair, California, is seeking a Sales Advisor to provide outstanding customer service, guide customers through the store, and actively sell our fashion products. You will use product knowledge to inform customers and support store operations, including garment care, replenishment, and visual presentation.

The role emphasizes friendly customer interactions, teamwork, and representing the H&M brand, with incentives tied to sales and loyalty program promotion.