Fashion Sales Advisor: Elevate Style & Service

H&M; San Mateo (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Staff discount

HIP incentive program

Health insurance

Job summary

H&M in California is seeking a Sales Advisor to deliver excellent customer service, welcome and guide customers through the store, and actively sell our products using fashion knowledge. You will engage customers, promote the Hello Member loyalty app, support store operations, maintain clean displays and stock, and work with the team to hit sales targets.

Experience in fashion retail and a collaborative, flexible attitude will help you thrive; employee discounts and comprehensive benefits are

Qualifications

• As a Sales Advisor, you will be passionate about fashion and everything we create in-store.
• Motivated by giving customers a great experience.
• You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
• You should also enjoy working in a collaborative and dynamic environment.
• You have sales experience working in a dynamic and collaborative environment that you can apply to your role
• Experience working with customer service in fashion, retail or other service-related industries

Responsibilities

• Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
• Willingness to engage and have conversations with customers to provide excellent service
• Guide customers through our fashion trends, stories & products in all areas of the store
• Ability to effectively promote and sell our products to customers
• Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
• Representing yourself and the H&M brand positively during all customer interactions
• Support with commercial or operational actions to reach sales targets with store management team

Skills

Customer service

Sales experience

Communication

Teamwork

Job description

H&M in California is seeking a Sales Advisor to deliver excellent customer service, welcome and guide customers through the store, and actively sell our products using fashion knowledge. You will engage customers, promote the Hello Member loyalty app, support store operations, maintain clean displays and stock, and work with the team to hit sales targets.

Experience in fashion retail and a collaborative, flexible attitude will help you thrive; employee discounts and comprehensive benefits are