Fashion Sales Advisor – Customer Experience & Styling

H&M; Friendswood (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Staff discount

Health insurance

Paid time off

Job summary

H&M is seeking a Sales Advisor in the United States to deliver exceptional customer service, welcome customers, and guide them through the store to actively sell our products.

You will use fashion knowledge to inform customers, maintain a tidy sales floor, assist with garment care, and support loyalty programs, focusing on a positive in-store experience. This role emphasizes teamwork, store operations, and health & safety guidelines.

Qualifications

• Passionate about fashion and helping customers.
• Strong communication and customer service skills.
• Creative, curious, and proactive in a fast-paced environment.
• Ability to work collaboratively in a team.
• Previous sales experience in retail is a plus.

Responsibilities

• Provide excellent customer service by welcoming and guiding customers through the store.
• Promote and sell products with in-depth fashion knowledge.
• Maintain garment care, refilling, steaming, and on-shelf presentation.
• Assist with loyalty app promotion and sustainability initiatives.
• Help keep the sales floor and stockrooms organized and clean.

Job description

H&M is seeking a Sales Advisor in the United States to deliver exceptional customer service, welcome customers, and guide them through the store to actively sell our products.

You will use fashion knowledge to inform customers, maintain a tidy sales floor, assist with garment care, and support loyalty programs, focusing on a positive in-store experience. This role emphasizes teamwork, store operations, and health & safety guidelines.