Fashion Sales Advisor: Create Stylish Customer Experiences

H&M; Durham (NC); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Staff discount

HIP incentive program

Job summary

H&M is seeking a Sales Advisor to deliver outstanding customer service, guide customers through the store and actively sell our fashion products. You will use fashion knowledge to share information and support customers for the best experience, while keeping the sale floor neat and preparing stock for in-store service.

You will engage customers, discuss trends, promote the Hello Member loyalty app, and work with the team to hit sales targets and maintain presentation standards across the store.

Qualifications

• Provide excellent customer service consistently.
• Promote and sell products effectively.
• Engage with customers to discuss fashion trends and guides.
• Maintain store presentation, merchandising and back-of-house cleanliness.

Responsibilities

• Provide excellent customer service: welcome and guide customers through the store, offer assistance and support.
• Promote and sell products to meet sales targets alongside store management.
• Discuss fashion trends, stories, and products with customers to enhance the shopping experience.
• Represent the H&M brand positively in all customer interactions and uphold store standards.

Skills

Customer service

Sales experience

Communication

Fashion knowledge

Job description

H&M is seeking a Sales Advisor to deliver outstanding customer service, guide customers through the store and actively sell our fashion products. You will use fashion knowledge to share information and support customers for the best experience, while keeping the sale floor neat and preparing stock for in-store service.

You will engage customers, discuss trends, promote the Hello Member loyalty app, and work with the team to hit sales targets and maintain presentation standards across the store.