Fashion Retail Customer Care Specialist - Flexible Hours

Tailored Brands; Tacoma (WA); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Tuition reimbursement

Employee discount

Flexible schedules

Job summary

K&G Fashion Superstore in Tacoma is hiring Customer Service Representatives to deliver a world-class shopping experience. Flexible schedules and competitive hourly pay support a strong, inclusive work culture.

Responsibilities include processing purchases, returns, exchanges, and store credits following SOPs, assisting with inquiries, and maintaining store appearance. Benefits include tuition reimbursement and exclusive employee discounts.

Qualifications

• Customer-focused service mindset with world-class experience delivery.
• Willingness to learn and adapt to new programs.
• Ability to collaborate with associates at all levels and foster a positive environment.

Responsibilities

• Handle purchases, returns, exchanges, store credits and discounted transactions following SOPs and secure cash and other documents.
• Assist customers using suggestive selling and respond to inquiries and needs.
• Support with replenishment, store layout, housekeeping, and floor stock monitoring.

Skills

Customer service

Team collaboration

Job description

K&G Fashion Superstore in Tacoma is hiring Customer Service Representatives to deliver a world-class shopping experience. Flexible schedules and competitive hourly pay support a strong, inclusive work culture.

Responsibilities include processing purchases, returns, exchanges, and store credits following SOPs, assisting with inquiries, and maintaining store appearance. Benefits include tuition reimbursement and exclusive employee discounts.