Senior Customer Experience Specialist (Flexible Schedule)

K&G Fashion Superstore; Tacoma (WA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Competitive hourly rates

Flexible schedules

Tuition reimbursement

Employee discount on first purchase

Tailored Brands discounts

Job summary

K&G Fashion Superstore is seeking a Senior Customer Service Representative in Tacoma, WA. You will deliver a world‑class customer experience at the register, support merchandise presentation, and assist with daily store operations.

We offer competitive hourly rates, flexible schedules, tuition reimbursement, and generous employee discounts, including Tailored Brands store promotions. Join a team focused on inclusive, high‑energy service and growth.

Qualifications

• Customer service culture aimed at delivering a world-class experience.
• Desire to learn and adapt to new programs.
• Ability to work with associates at all levels and contribute to a positive work environment.

Responsibilities

• Assist management with register opening/closing and cash handling, audits, and end-of-shift counts.
• Use suggestive selling techniques and respond to customer inquiries.
• Restock merchandise, optimize store layout, and maintain floor stock and fitting rooms.
• Maintain knowledge of products, promotions, and POS procedures.

Skills

Customer service

Willingness to learn

Team collaboration

Job description

K&G Fashion Superstore is seeking a Senior Customer Service Representative in Tacoma, WA. You will deliver a world‑class customer experience at the register, support merchandise presentation, and assist with daily store operations.

We offer competitive hourly rates, flexible schedules, tuition reimbursement, and generous employee discounts, including Tailored Brands store promotions. Join a team focused on inclusive, high‑energy service and growth.