Fashion Retail Customer Care Specialist | Flexible

Tailored Brands, Inc.; Orlando (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly rates

Flexible schedules

Tuition reimbursement

Employee discount

Store discounts at Tailored Brands

Job summary

K&G Fashion Superstore is hiring a Customer Service Representative in Orlando. You will be at the heart of the customer experience, handling purchases, returns, and inquiries to ensure satisfaction across all interactions.

We offer competitive hourly rates and flexible schedules, with tuition reimbursement and ongoing employee discounts. Join a team that values a friendly, supportive environment and a strong store-wide service culture.

Qualifications

• Customer service mindset focused on delivering a world-class experience.
• Desire to learn and adapt to new programs and processes.
• Ability to work well with colleagues at all levels to foster a positive environment.

Responsibilities

• Handle purchases, returns, exchanges, store credits, and discounts per SOPs while securing cash and paperwork.
• Apply suggestive selling techniques to assist customers and respond to inquiries.
• Assist with replenishing merchandise, maintaining store layout, and stocking floors and fitting rooms.
• Maintain knowledge of products, promotions, and POS instructions to assist customers effectively.

Skills

Customer service

Will to learn

Team collaboration

Job description

K&G Fashion Superstore is hiring a Customer Service Representative in Orlando. You will be at the heart of the customer experience, handling purchases, returns, and inquiries to ensure satisfaction across all interactions.

We offer competitive hourly rates and flexible schedules, with tuition reimbursement and ongoing employee discounts. Join a team that values a friendly, supportive environment and a strong store-wide service culture.