Fashion-Forward Retail Sales Associate

EXPRESS; Gainesville (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount

401(k) with Company match

Paid Time Off

Parental leave

Job summary

PHOENIX Retail, LLC, operating the Express and Bonobos brands, seeks a Retail Sales Associate for The Oaks location. You will deliver a high-quality in-store shopping experience, assist with stocking and merchandising, and support daily store operations.

The role requires strong customer service skills, reliability, and the ability to work evenings and weekends. Experience with iPad and registers is a plus, with opportunities for career growth within a multi-brand retail platform.

Qualifications

• High school diploma or equivalent required.
• 0-2 years retail experience, minimum 6 months.
• Proficient with iPad and cash registers.
• Availability including nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room.
• Follow company policies and procedures to ensure safety of associates and customers.
• Assist with product launch changes according to SOP.
• Provide a Great Customer Experience.
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing wait time for customers.
• Positively resolve customer service-related issues and escalate when needed.
• Drive credit and loyalty member programs by explaining benefits and encouraging participation.
• Other essential functions as directed by supervisor.

Skills

Customer service

Verbal/written communication

Teamwork

Education

High School or Equivalent

Tools

iPad

Registers

Job description

PHOENIX Retail, LLC, operating the Express and Bonobos brands, seeks a Retail Sales Associate for The Oaks location. You will deliver a high-quality in-store shopping experience, assist with stocking and merchandising, and support daily store operations.

The role requires strong customer service skills, reliability, and the ability to work evenings and weekends. Experience with iPad and registers is a plus, with opportunities for career growth within a multi-brand retail platform.