Fashion Expertise Manager - Luxury Retail Training

cc; Beverly Hills (CA); On-site; USD 92,000 - 120,000; Full time

Benefits offered by this job

Wellbeing resources

Wellbeing fund

Wellbeing Days in Retail

401K

Healthcare offerings

Life insurance

Paid time off

Job summary

Chanel, based in the Rodeo Beverly Hills boutique, seeks a Manager, Fashion Expertise to transmit the creative vision of the House to boutique teams, delivering inspiring storytelling and premium client service. You will lead styling development, coach advisors, and collaborate with Home Office and local leadership to elevate retail performance.

You will travel across market boutiques, design onboarding programs, and nurture talent while upholding Chanel’s heritage, codes, and customer-centric

Qualifications

• Minimum 5 years of related experience.
• Bachelor’s degree (preferred).
• Ability to lift 15 lbs, walk and/or stand for extended periods; flexible schedule including late nights, weekends and some holidays.

Responsibilities

• Deliver in-boutique training sessions on collections, savoir-faire, product knowledge, and service behaviors.
• Position Chanel as the ultimate fashion house at launches with a consistent global message customized for local market.
• Coach Style Advisors and animate styling workshops to build client relationships and confidence.
• Monitor training effectiveness and collaborate on action plans with Boutique Leadership for styling development.
• Partner with Home Office and Boutique Leaders to drive client appointments and share feedback.

Skills

Styling expertise

Client-centric mindset

Luxury fashion

Retail training

Interpersonal skills

Team leadership

Organizational skills

Travel readiness

Education

Bachelor’s degree (preferred)

Job description

Chanel, based in the Rodeo Beverly Hills boutique, seeks a Manager, Fashion Expertise to transmit the creative vision of the House to boutique teams, delivering inspiring storytelling and premium client service. You will lead styling development, coach advisors, and collaborate with Home Office and local leadership to elevate retail performance.

You will travel across market boutiques, design onboarding programs, and nurture talent while upholding Chanel’s heritage, codes, and customer-centric