Customer Service Representative

A MARTINEZ INSURANCE AGENCY INC; Houston (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Paid time off

Flexible schedule

Top Tier Training

Job summary

A MARTINEZ INSURANCE AGENCY INC is looking for an Insurance Customer Service Representative in Houston, Texas. The role requires bilingual skills in Spanish and English, with responsibilities including developing insurance quotes, maintaining client relationships, and delivering superior customer service. The agency offers competitive compensation, opportunities for career growth, and comprehensive training to ensure your success. Join a dynamic and supportive team focused on helping clients protect their assets.

Qualifications

• Must be bilingual, speaking Spanish and English.
• Experience or client-facing background a plus.
• Proven track record of trustworthiness and dependability.

Responsibilities

• Develop insurance quotes.
• Communicate with leads and clients.
• Establish and maintain client relationships.

Skills

Bilingual (Spanish and English)

Excellent communication skills

Motivated and confident

Client-facing experience

Job description

Benefits

• Competitive salary
• Opportunity for advancement
• Paid time off

Job Description

Farmers Insurance the A. Martinez Insurance Agency in West Houston Texas is hiring an Insurance Customer Service Representative to join our growing agency.

We provide Auto, Home, Business, Health Insurance and Life Insurance to help our clients and protect their assets.

What we offer

• We offer the most competitive base salary in the industry.
• The most competitive commissions and bonus structure in the industry
• Career advancement and development
• Top Tier Training
• We train our team members to succeed.
• Paid time off, vacation, personal and holidays
• Flexible schedule
• Opportunity for career growth
• We have an energetic fun working environment
• Being part of winning team
• Base salary based on experience, commissions, and bonuses

Qualifications

• Must be bilingual. speak Spanish and English
• Experience or client-facing background a plus
• Insurance experience is preferred, but not required
• Proven track record of trustworthiness, dependability, and ethical behavior
• Must possess a genuine willingness to learn, intuitive, resourceful, and coachable
• Excellent communication skills; written, verbal and listening skills
• Must be confident, motivated, and determined

Responsibility for Insurance Representative

• Develop insurance quotes
• Communication with our hot leads and clients
• Establish client relationships and follow up with clients as needed.
• Understand prospect’s needs and identify sales opportunities
• Creating and maintaining a database of current and future clients
• Explain and demonstrate the benefits of our services
• Service our clients with superior service
• Ability and desire to achieve goals
• And have fun in process.

No matter what your level of experience, we’ll invest in your success. We understand that it takes time to build, develop proper skills and understanding, and to excel in this field. We provide our Service Representatives with ongoing training and support on their path to success so they can best serve our customers and we will assist in developing your career!