Farm Equipment Parts Specialist - Customer-Driven Fast-Paced

Riesterer & Schnell; Denmark (WI); On-site; USD 28,000 - 34,000; Full time

Job summary

Riesterer & Schnell in Wisconsin is seeking a Parts Representative to greet customers, assess parts needs, and provide prompt solutions while supporting technicians and processing transactions.

You will maintain showroom displays, coordinate parts shipments, and refer leads to R&S staff. The role emphasizes teamwork, integrity, and customer focus within a busy dealership environment.

Qualifications

• Three plus years of previously related experience required.
• Knowledge of farm equipment required.
• Excellent communication skills and ability to work well with people from all levels of the organization, and the general public as well.
• Strong attention to detail and organizational skills required.
• Ability to use a computer and current software programs required.
• Must have a valid driver’s license and insurable driving history.

Responsibilities

• Greet customers upon arrival and over the phone, using their name as appropriate, prompt service and thank them for their business.
• Ask questions to determine the best solution for the customer’s parts need and use all resources to find it.
• Build strong relationships with customers and be a resource for questions.
• Promote marketing programs and the R&S value to customers.
• Assist Technicians and Service personnel in retrieving parts and processing shop orders.

Skills

Communication skills

Customer service

Attention to detail

Computer skills

Job description

Riesterer & Schnell in Wisconsin is seeking a Parts Representative to greet customers, assess parts needs, and provide prompt solutions while supporting technicians and processing transactions.

You will maintain showroom displays, coordinate parts shipments, and refer leads to R&S staff. The role emphasizes teamwork, integrity, and customer focus within a busy dealership environment.