Parts Specialist - Farm Equipment & Customer Care

Riesterer & Schnell Inc; Wisconsin; On-site; USD 28,000 - 34,000; Full time

Job summary

Riesterer & Schnell Inc in Denmark, WI is seeking a Parts Representative to respond to customer needs with urgency, stock and price parts, and support service technicians. Starting wage range is typically $20-25/hr and varies by experience level.

As a Parts Representative you will greet customers, identify parts solutions, process invoices, coordinate shipments, and maintain showroom displays. This role emphasizes teamwork, accuracy, and customer service in a Wisconsin dealership environment.

Qualifications

• 3+ years of related experience in parts or retail.
• Knowledge of farm equipment.
• Excellent communication and interpersonal skills.
• Valid driver’s license and insurable driving history.
• Ability to use a computer and current software programs.

Responsibilities

• Greet customers in person and by phone, using their name when possible.
• Ask questions to determine the best parts solution and use resources.
• Build relationships and be a resource for questions.
• Communicate marketing programs and promote the value of R&S.
• Assist technicians by retrieving parts and handling shop orders.
• Retrieve parts from inventory or transfer orders.
• Generate invoices, accept payment, and process transactions.
• Coordinate inbound/outbound shipments from the dealership.
• Stock showroom items and create seasonal merchandising displays.
• Maintain accurate inventory and assist in annual physical.
• Stay up-to-date on equipment and market trends.
• Complete paperwork timely and maintain professional image.
• Perform other duties as assigned.

Skills

Customer service experience

Farm equipment knowledge

Communication skills

Detail orientation

Computer literacy

Valid driver’s license

Tools

Inventory software

Job description

Riesterer & Schnell Inc in Denmark, WI is seeking a Parts Representative to respond to customer needs with urgency, stock and price parts, and support service technicians. Starting wage range is typically $20-25/hr and varies by experience level.

As a Parts Representative you will greet customers, identify parts solutions, process invoices, coordinate shipments, and maintain showroom displays. This role emphasizes teamwork, accuracy, and customer service in a Wisconsin dealership environment.