Fandom Sales Pro — Merch & Customer Experience

Hot Topic; Florida; On-site; USD 20,000 - 26,000; Full time

Job summary

Hot Topic is seeking a Sales Associate to deliver an energetic, fan-focused shopping experience in-store. You will share your knowledge of music and pop culture, assist customers with purchases, and help merchandise the store to keep it visually engaging.

Previous retail experience helps you excel in a fast-paced environment. You should be 16 or older and enjoy collaborating with a team while providing exceptional service to fellow fans.

Qualifications

• Retail experience preferred.
• Must be at least 16 years old.
• Strong customer service and sales mindset.
• Ability to work in a fast-paced, fan-driven environment.

Responsibilities

• Provide an outstanding shopping experience to encourage repeat visits.
• Cover assigned sales floor zones to maintain visual standards.
• Operate the register and drive add-on sales with store programs.
• Share fashion and music trend information with management and HQ partners.
• Assist with planogram changes and merchandising layout.
• Maintain stock room organization and store cleanliness.
• Collaborate with team to achieve goals and support leadership.

Skills

Customer service

Sales skills

Teamwork

Communication

Fandom knowledge

Job description

Hot Topic is seeking a Sales Associate to deliver an energetic, fan-focused shopping experience in-store. You will share your knowledge of music and pop culture, assist customers with purchases, and help merchandise the store to keep it visually engaging.

Previous retail experience helps you excel in a fast-paced environment. You should be 16 or older and enjoy collaborating with a team while providing exceptional service to fellow fans.