Fandom Sales Associate – In-Store Experience & Merch

Hot Topic, Inc.; Durham (AR); On-site; USD 22,000 - 32,000; Part time

Job summary

Hot Topic is seeking a Sales Associate to create the best possible in-store experience for fans of music and pop culture. You will share knowledge, assist customers, stock shelves, and merchandise the store to be visually appealing while staying focused on the in-store experience.

You will provide excellent customer service, process sales, and collaborate with management to ensure smooth store operations. A passion for music/pop culture and strong teamwork are essential for success in this role.

Qualifications

• Experience in retail required.
• Passion for music/pop culture.
• Must be at least 16 years old.
• Strong customer service and selling skills.
• Able to lift up to 50 pounds.

Responsibilities

• Provide an amazing shopping experience that encourages customers to return.
• Cover the sales floor and keep areas visually up to standard.
• Operate the register and drive add-on sales using benefits like BOPIS and curbside pickup.
• Communicate fashion and music trends to management and HQ partners.
• Help maintain stock room and store cleanliness.
• Work with the team to ensure the store runs smoothly.

Skills

Customer service

Sales skills

Teamwork

Communication

Physical ability

Tools

POS system

Store merchandising

Job description

Hot Topic is seeking a Sales Associate to create the best possible in-store experience for fans of music and pop culture. You will share knowledge, assist customers, stock shelves, and merchandise the store to be visually appealing while staying focused on the in-store experience.

You will provide excellent customer service, process sales, and collaborate with management to ensure smooth store operations. A passion for music/pop culture and strong teamwork are essential for success in this role.