Fandom-Driven Store Leader: Sales & Talent

BoxLunch & Hot Topic; Des Moines (IA); On-site; USD 45,000 - 75,000; Full time

Job summary

Hot Topic in Des Moines is seeking a Store Manager to lead our in-store experience and drive sales, people development, and performance management. You’ll recruit, mentor, and coach a team to deliver exceptional customer service in a fast-paced retail environment.

You’ll own daily operations, analyze sales data, and execute promotions with planograms, while maintaining shrink control and scheduling. If you love pop culture, you’ll fit right in.

Qualifications

• 1–2 years of retail store management experience and track record of leading teams.
• High school diploma or GED required; degree welcomed.
• Ability to adapt in a fast-changing retail environment.
• Ability to manage payroll, reporting, scheduling, and merchandising.

Responsibilities

• Achieve store sales plan and comp sales goals.
• Recruit, develop, and retain a collaborative team.
• Lead customer engagement through social media and clienteling.
• Maintain an operational structure with delegation, autonomy, and customer-first selling.
• Monitor shrink, payroll hours, schedules, and external factors affecting business.
• Collaborate with retail leadership and HQ on trends and feedback.
• Run sales reports and use data to guide strategy to hit targets.
• Merchandise the store using planograms and launch promos on time.
• Mentor and recognize staff to build a bench of talent.

Skills

Communication

Recruiting

Operations

Leadership

Education

High School Diploma or GED

Job description

Hot Topic in Des Moines is seeking a Store Manager to lead our in-store experience and drive sales, people development, and performance management. You’ll recruit, mentor, and coach a team to deliver exceptional customer service in a fast-paced retail environment.

You’ll own daily operations, analyze sales data, and execute promotions with planograms, while maintaining shrink control and scheduling. If you love pop culture, you’ll fit right in.