Fan-Focused Retail Associate for Live Events

Fanatics Commerce; Santa Clara (CA); On-site; USD 21,000 - 30,000; Part time

Job summary

Fanatics Commerce in Santa Clara, CA seeks a retail associate to deliver exceptional customer experiences on game days and during daily operations. You will greet fans, answer questions, and help shoppers find the right merchandise.

This role requires a friendly, reliable team player who can handle POS transactions, maintain store standards, and assist with stock. A HS diploma is preferred; evening and weekend availability is a plus.

Qualifications

• Must be at least 18 years of age.
• Previous retail, customer service, or hospitality experience preferred.
• Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events.
• Reliable attendance and punctuality.
• Strong communication, interpersonal, and teamwork skills.
• Ability to stand, walk, bend, and move throughout scheduled shifts, as well as lift, carry, and move merchandise weighing up to 25 pounds.
• Maintain a professional appearance and represent the Fanatics brand positively.

Responsibilities

• Greet fans and assist with shopping experience.
• Process sales transactions via Fanatics POS system.
• Maintain store standards and assist with restocking.
• Support events and home-game operations as needed.

Skills

Customer service

Retail experience

Communication

Teamwork

Flexibility

Education

High school diploma or equivalent

Job description

Fanatics Commerce in Santa Clara, CA seeks a retail associate to deliver exceptional customer experiences on game days and during daily operations. You will greet fans, answer questions, and help shoppers find the right merchandise.

This role requires a friendly, reliable team player who can handle POS transactions, maintain store standards, and assist with stock. A HS diploma is preferred; evening and weekend availability is a plus.