Fan Experience Retail Associate: Flexible Game Day Hours

Fanatics Commerce; Chicago (IL); On-site; USD 21,000 - 23,000; Full time

Job summary

Fanatics Commerce is hiring a Retail Associate for the Chicago Bears Team Store in Chicago, IL. You will deliver a top-notch shopping experience, greet fans, and recommend products while handling sales on the floor or stockroom duties as needed.

The role requires 18+ with prior retail or hospitality experience, a flexible schedule including game days, and strong teamwork. It emphasizes professional appearance and brand representation in a fast-paced environment.

Qualifications

• Must be at least 18 years of age.
• Previous retail, customer service, or hospitality experience preferred.
• Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events.
• Reliable attendance and punctuality.
• Strong communication, interpersonal, and teamwork skills.
• Ability to stand, walk, bend, and move throughout shifts, lift up to 25 pounds.
• Maintain a professional appearance and represent the Fanatics brand positively.

Responsibilities

• Greet fans and assist with shopping to create an enjoyable experience.
• Make recommendations based on conversations with fans.
• Process sales transactions using the Fanatics POS system.
• Maintain high standards of professionalism and customer service.

Skills

Customer service

Effective communication

Teamwork

Flexible schedule

Education

High school diploma

Tools

POS system

Job description

Fanatics Commerce is hiring a Retail Associate for the Chicago Bears Team Store in Chicago, IL. You will deliver a top-notch shopping experience, greet fans, and recommend products while handling sales on the floor or stockroom duties as needed.

The role requires 18+ with prior retail or hospitality experience, a flexible schedule including game days, and strong teamwork. It emphasizes professional appearance and brand representation in a fast-paced environment.