Family Support Worker

TFI Family Services, Inc.; Concordia (KS); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) match

Paid time off

12 paid holidays

Longevity bonus

Employee Assistance Program

Referral Programs

Job summary

TFI Family Services, Inc. is seeking a dedicated staff member to provide direct and indirect support to families in the Family Preservation Program, promoting child safety, stability, and well-being.

You will work with case managers, therapists, and community partners to ensure families receive necessary services and meet case plan goals. You will coordinate resources across healthcare, childcare, housing, employment, and benefits, while offering emotional support, coaching, and crisis

Qualifications

• High School diploma or GED required.
• Valid driver’s license and ability to transport clients.

Responsibilities

• Provide daily direct and indirect support to families in home, school, and community settings.
• Coordinate community resources (e.g., healthcare, childcare, housing, employment, benefits).
• Collaborate with case managers and therapists to implement case plans.
• Offer emotional support, coaching, crisis intervention, and parenting guidance.
• Assist families with accessing services such as SNAP, Medicaid, SSI, and employment support.
• Maintain accurate and timely documentation and prepare records for audits.
• Identify and address barriers to family engagement and service success.
• Transport clients as required and attend court proceedings when applicable.
• Support ongoing communication between families and service providers.
• Promote teamwork, cultural sensitivity, and agency values.

Education

High School diploma or GED

Job description

****Average hourly is $16.63 (including wage, incentives, bonuses, overtime, shift differential, etc.)****

Position Summary

Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and community partners to ensure families receive necessary services and meet case plan goals.

Key Responsibilities

• Provide daily direct and indirect support to families in home, school, and community settings
• Coordinate community resources (e.g., healthcare, childcare, housing, employment, benefits)
• Collaborate with case managers and therapists to implement case plans
• Offer emotional support, coaching, crisis intervention, and parenting guidance
• Assist families with accessing services such as SNAP, Medicaid, SSI, and employment support
• Maintain accurate and timely documentation and prepare records for audits
• Identify and address barriers to family engagement and service success
• Transport clients as required and attend court proceedings when applicable
• Support ongoing communication between families and service providers
• Promote teamwork, cultural sensitivity, and agency values

Qualifications

• High School diploma or GED required
• Valid driver’s license and ability to transport clients

Key Accountability

Support families in achieving stability by coordinating services, promoting engagement, and ensuring timely, high-quality care.

What We Offer:

• Competitive pay & flexible schedule
• Health, dental, vision & life insurance
• 401(k) match & paid time off (20–25 days)
• 12 paid holidays & longevity bonus
• Employee Assistance & Referral Programs

TFI is an Equal Opportunity Employer.