Family Support Specialist

Youth Advocate Programs, Inc.; Bethlehem (Northampton County); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical/Prescription

Dental

Vision

Short Term Disability

UNUM Supplemental Insurance

Employee Assistance Program

403(b) Retirement Savings Plan

Pet Insurance

Paid time off

Paid Holidays

Direct Deposit

Weekly Pay

Flexible Schedule

Job summary

Youth Advocate Programs, Inc. is seeking a Family Support Specialist to deliver community-based services with 24/7 availability. The role requires a minimum 15–20-hour work week, with 2–5 hours of weekly face-to-face intervention.

You will develop individualized service plans and coordinate with social agencies, hospitals, clinics, schools, and community resources. Responsibilities include counseling, advocacy, and service coordination with families, reporting incidents, and completing

Qualifications

• Bachelor's degree in Social Work or related field preferred.
• 1–2 years of family support or case management experience.
• Knowledge of local community resources.
• Strong communication and documentation skills.
• Reliable transportation and driver's license.
• Bilingual Spanish/English a plus.

Responsibilities

• Develop individualized service plans with goals from referrals.
• Coordinate with social agencies, hospitals, clinics, schools, and community resources.
• Provide counseling, support, advocacy, and service coordination with families.
• Report incidents and update CYF caseworker on participant activities.
• Prepare assessments, closings/aftercare plans, daily progress notes, and billing docs.

Skills

Strong communication

Organizational skills

Case documentation

Bilingual Spanish/English

Microsoft Office

Experience with EHR

Education

Bachelor's degree in Social Work or related field

Tools

Microsoft Office

Electronic Health Record (EHR) system

Job description

Status: Full Time Hourly
FLSA Classification: Non-Exempt
Summary of the Position: Family Support Specialist is to deliver quality community-based services while utilizing Youth Advocate Programs mission and core principals. This professional will be available to provide services 24 hours a day, 7 days a week, as part of an adjusted time schedule. Each specialist is required to work a minimum 15–20-hour work week with most of these hours being billable or face-to-face intervention. The number of weekly hours of face-to-face intervention assigned to each family will be determined by case complexity and individual needs. It is anticipated a family referred to the program will receive approximately 2-5 hours of face-to-face intervention weekly.

• Develop individualized service plans incorporating the identified goals provided in the initial referral.
• Assist with the innovative coordination and implementation of community-based services while working closely with social agencies, hospitals, clinics, schools, and community resources.
• Provide counseling, support, advocacy, and service coordination with families working both individually and as part of a team.
• Report special, unusual, or critical incident reports, update Director and CYF caseworker on all participant activities and situations.
• Provide consultation to families and involved professionals.
• Assist with monthly meetings for all participants and teams.
• Complete typed and written assessments, closings/aftercare plans and daily progress notes in addition to weekly billing documents.

Qualifications/Requirements

• Bachelor's degree in Social Work, Human Services, Psychology, or related field is preferred (or equivalent experience)
• 1 to 2 years of experience in family support and case management
• Strong knowledge of local community resources and support systems
• Strong communication and organizational skills with attention to detail in case documentation.
• Proficient in Microsoft Office; experience using an electronic health record system is a plus.
• Bilingual (Spanish/English) skills are a plus.
• Position requires reliable transportation, valid driver's license, and current auto insurance coverage.

Benefits Available

• Medical/Prescription
• Dental
• Vision
• Short Term Disability
• UNUM Supplemental Insurance
• Employee Assistance Program
• 403(b) Retirement Savings Plan
• Pet Insurance
• Paid time off
• Paid Holidays
• Direct Deposit
• Weekly Pay
• Flexible Schedule

Youth Advocate Programs, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment based on individual merit, skills, and qualifications, without regard to race, age, color, ancestry, national origin, religion, sex, military or veteran status, or disability or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics.

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