Family Support & Resource Navigator

Metropolitan Ministries, inc.; Holiday (FL); On-site; USD 42,000 - 44,000; Full time

Benefits offered by this job

Salary $42,000–$44,000

Health insurance

Vision insurance

Dental insurance

PTO

11 days PTO

10 holidays

401K with employer match

Life Insurance $15,000

Employee Assistance Program

Tuition reimbursement

Training and career development

YMCA membership discount

Job summary

Metropolitan Ministries in Florida is seeking a Family Support Coordinator to assess clients, coordinate day-to-day services, and provide resources through HMIS data entry. This role trains volunteers and interns and helps operate the Metro Market and Metro Outfitters to stock essential goods for clients.

The position requires an Associates Degree and experience with the homeless population, with opportunities for career development and a strong commitment to serving local families and

Qualifications

• Requires heart for ministry and comfort working with poor and homeless families and individuals.
• Understanding of poverty and a high degree of maturity.
• Ability to deescalate clients and work with diverse populations.

Responsibilities

• Assess clients; train, supervise and direct volunteers and interns.
• Provide client evaluations and approve services per policy.
• Ensure smooth client flow and timely data collection in HMIS.
• Provide community resource information and maintain confidentiality.
• Ensure Metro Market/Metro Outfitters have adequate volunteer support and stock inventory.
• Manage operations of Metro Market/Outfitters incl. inventory, stocking, cleanliness.
• Maintain USDA-compliant temperature logs for Metro-Market.
• Coordinate volunteers and interns training with Outreach and Family Support.
• Train and develop interns and work-study students.
• Participate in Metropolitan Ministries events and KPI-driven targets.
• Attend staff meetings and trainings; perform other duties.

Skills

Interpersonal skills

Community resources knowledge

Crisis de-escalation

Teamwork

Bilingual a plus

Education

Associates Degree

Job description

Metropolitan Ministries in Florida is seeking a Family Support Coordinator to assess clients, coordinate day-to-day services, and provide resources through HMIS data entry. This role trains volunteers and interns and helps operate the Metro Market and Metro Outfitters to stock essential goods for clients.

The position requires an Associates Degree and experience with the homeless population, with opportunities for career development and a strong commitment to serving local families and